Shipping & Returns

SHIPPING POLICY

We ship orders using USPS and UPS shipping services. Orders are typically processed and shipped out within 5 business days. Our business days are Monday-Friday, with operations shutting down at 5pm every business day. You will receive a shipping confirmation notification with tracking information once your order has shipped.

 

If your package is returned to us because an incomplete or incorrect shipping address is provided to us, we will contact you to confirm the correct information and you will be charged the amount of re-shipping costs.

Return & Exchange Policy

Orders are processed immediately and cannot be cancelled once payment is taken. Returns - if applicable - may be requested once you receive your order.

 

Items may be returned or exchanged within 30 days if completely UNUSED and still in UNOPENED, ORIGINAL packaging. Smudge supplies and herbs are NOT eligible for return.

To request a return or exchange, please contact us at themochamystic@gmail.com. Please be prepared to provide proof of purchase.